SN System Properties Reference
Property reference

sn_customerservice.consumer.allowed_user_types

The sn_customerservice.consumer.allowed_user_types property specifies which user types can be linked to a Consumer in the Customer Service Management application. Admins should review this setting to ensure the correct user types are available for association with consumer records.

Default
csm_consumer_user
Type
string
Application
Customer Service

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the allowed user types for association with consumer records, impacting which users can be linked in the Customer Service Management application.
What area does it affect? Customer Service Management
What does the default mean? The default value is "csm_consumer_user", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring user associations or adjusting user roles within the Customer Service Management application.

Out of the box property record

Raw metadata from the property record.

Property name sn_customerservice.consumer.allowed_user_types
Sys ID 0fe05d7bff9722105c56ffffffffff06
Type string
Application Customer Service
Default value csm_consumer_user
Description List of user types (classes) that are permitted to be associated with a Consumer.
Updated 2025-09-21 22:16:50

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... function in both roles. The following table describes the setup procedure for activating a unified consumer: Set up tasks for activating unified consumer Task Description Update system property Update the sn_customerservice.consumer.allowed_user_types system property to display the customer_contact extension records in the reference list. For more information, see Activate Unified Consumer. Create and associate consumer user Create and associate a contact with ...

More in sn_customerservice

Other properties in the same namespace.

sn_customerservice.account_relationship_access_roles This property specifies which roles are shown in the reference qualifier for account relationship access, impa sn_customerservice.captchaEnabled This property enables or disables CAPTCHA validation for customer registration, helping to secure the portal a sn_customerservice.case_fields_to_sync This property specifies a comma-separated list of fields that will be synchronized from a major case to its as sn_customerservice.consumer_max_attachments_per_record This property limits the number of attachments that consumers can include in a single record, ensuring managea sn_customerservice.consumer_max_comments_per_case_daily This property limits the number of comments a consumer can submit for a single case within a 24-hour period, p sn_customerservice.consumer_max_new_cases_daily It defines the maximum number of new cases that a consumer can submit in a single day, with a default value of sn_customerservice.consumer_max_products It defines the upper limit of products a single consumer can register, impacting how customer accounts are man sn_customerservice.contact_relationship.restrict_within_account_hierarchy When enabled, this property limits the display of contacts to those within the account hierarchy, preventing u

All 22 properties in sn_customerservice →