Property reference

`sn_customerservice.consumer_max_attachments_per_record`

The consumer_max_attachments_per_record property sets the maximum number of attachments that can be added to a consumer record. With a default value of 5, administrators may need to adjust this limit based on specific use cases or user needs.

Default: 5 Type: integer Application: Customer Service

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property limits the number of attachments that consumers can include in a single record, ensuring manageable data handling.
What area does it affect?	Customer Service Management
What does the default mean?	The default value is "5", which sets the baseline numeric behavior for this property.
When should you review it?	Review this property when adjusting attachment needs for consumer records or addressing user feedback.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_customerservice.consumer_max_attachments_per_record`
Sys ID	`d1c5aaa1c3112200b12d9f2974d3ae7c`
Type	integer
Application	Customer Service
Default value	`5`
Description	Attachment count per record for consumer
Updated	2016-08-31 15:48:50

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context

Context preview Snippet 1

... maximum number of c add for a case in a day. • Type: integer • Default value: 25 • Location: Customer Service > A Note: This restriction only ap consumer. sn_customerservice.consumer_max_attachments_per_record Defines the maximum number of a attach to a record. • Type: integer • Default value: 5 • Location: Customer Service > A Note: This restriction only ap consumer. sn_cs_queryrules.use_query_rules ...