Property reference

`sn_cwm.record_mention_config`

The sn_cwm.record_mention_config property allows configuration of record mentions within Docs pages of the Collaborative Work Management (CWM) workspace. Admins can customize which ServiceNow AI Platform records are mentioned, impacting how users interact with tasks and information in the workspace.

Default: Not stated
Type: string
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property configures which ServiceNow AI Platform records can be mentioned in CWM workspace Docs pages, with a default setting that includes CWM task records.
What area does it affect?	Collaborative Work Management
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when needing to adjust which records are accessible for mention in CWM Docs pages.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_cwm.record_mention_config`
Type	string
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... workspace. • Raising a Service Catalog request. • Sending an email. • Type: true | false • Default value: false • Location: System Property [sys_properties] table • Role needed: sn_cwm.cwm_admin sn_cwm.record_mention_config Property to configure mentioning any ServiceNow AI Platform record within Docs pages of CWM workspace. • Type: string • Default value: [{"sourceTable":"sn_cwm_task","label":"CWM Task","fields": ["short_description","number"]}] By default, this property is configured ...

More in `sn_cwm`

Other properties in the same namespace.

sn_cwm.agile_enabled This property determines whether Agile features are available in CWM, allowing for the creation of Agile items sn_cwm.connect_work_import_limit This property configures the import limit for items into a Connected Work Management Board, with a default val sn_cwm.enable_granular_security This property determines whether per-row field write access is evaluated for each work item on a CWM Board, af sn_cwm.request_role_access This property controls the visibility of the Request Access button for non-CWM users, enabling them to initiat

All 5 properties in sn_cwm →