SN System Properties Reference
Property reference

sn_disco_workspace.visibility_diagnostic_utility.enabled

The sn_disco_workspace.visibility_diagnostic_utility.enabled property activates a Virtual Agent for retrieving diagnostic information related to Discovery. When enabled, it enhances troubleshooting capabilities by providing immediate access to diagnostic tools directly on the Diagnostics page.

Default
false
Type
boolean
Application
Discovery Admin Workspace

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the display of a Virtual Agent on the Diagnostics page, facilitating the retrieval of diagnostic information for Discovery troubleshooting.
What area does it affect? Discovery Admin Workspace
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? An admin should review this property when troubleshooting Discovery issues or when needing enhanced diagnostic capabilities.

Out of the box property record

Raw metadata from the property record.

Property name sn_disco_workspace.visibility_diagnostic_utility.enabled
Sys ID 72aba0687f311210421e4b4c0d866508
Type boolean
Application Discovery Admin Workspace
Default value false
Description
Updated 2024-11-14 23:58:14

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... for troubleshooting issues with Discovery. You can either enter a specific request or select Show me everything to view all available options. Important: The virtual agent only displays when the sn_disco_workspace.visibility_diagnostic_utility.enabled property is set to true. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in ...

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