sn_ex_ai_portal.show_ticket_config_actions The sn_ex_ai_portal.show_ticket_config_actions property enables the display of actions from the standard ticket configuration within request ticket details. Admins should ensure this property is set to true to maintain visibility of important actions for users.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This boolean property determines whether actions from the standard ticket configuration are visible in ticket details for requests. |
|---|---|
| What area does it affect? | Ticket Configuration |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring ticket visibility settings or troubleshooting user access to ticket actions. |
Raw metadata from the property record.
| Property name | sn_ex_ai_portal.show_ticket_config_actions |
|---|---|
| Sys ID | a08966ddff77b2109ed1ffffffffffcc |
| Type | boolean |
| Application | Employee Slate Core |
| Default value | true |
| Description | This property is used to show the actions from the standard ticket configuration for requests in ticket details |
| Updated | 2026-09-04 07:34:16 |
Official references and nearby text excerpts where this property appears.
sn_ex_ai_portalOther properties in the same namespace.