SN System Properties Reference
Property reference

sn_fsm_task_rec.task_recomm_geo_routing_travel_calculation_method

The property defines the method for calculating travel distances for agents using Intelligent Task Recommendations. It influences how accurately travel times are estimated, which is crucial for effective task assignment and scheduling.

Default
Use Google Maps API
Type
choice list
Application
Field Service Management Intelligent Task Recommendations

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies whether to use Google Maps API, Beans.AI, or straight-line estimates for calculating estimated agent travel times to task locations.
What area does it affect? Field Service Management
What does the default mean? The default value is "Use Google Maps API", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting travel time calculations or changing routing methods for task assignments.

Out of the box property record

Raw metadata from the property record.

Property name sn_fsm_task_rec.task_recomm_geo_routing_travel_calculation_method
Sys ID d6a79acbb7262010a0cde36cae11a967
Type choice list
Application Field Service Management Intelligent Task Recommendations
Default value Use Google Maps API
Description Distance calculation method
Updated 2025-08-06 22:33:14

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... are associated. 1052 System properties for Task Recommendation Property Definition sn_task_recommend.max_return_tasks Sets the maximum number of tasks to be returned to the dispatcher. • Type: Integer • Default value: 5 sn_fsm_task_rec.task_recomm_geo_routing_travel_calculation_method Uses Google Maps API, Beans.AI, or straight- line estimates to calculate the estimated agent travel time. Calculates the distance to task locations based on the route taken by the agent. ...

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