Property reference

sn_fsm_va.days_in_past_to_debrief_task

The sn_fsm_va.days_in_past_to_debrief_task property allows the Virtual Agent to debrief Work in Progress tasks for today and a specified number of previous days. Admins should adjust this setting to control how far back the Virtual Agent reviews tasks, impacting task management efficiency.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the number of past days the Virtual Agent can debrief tasks, enhancing task oversight for field service agents.
What area does it affect? Field Service Virtual Agent
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring task debriefing capabilities for the Virtual Agent.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_fsm_va.days_in_past_to_debrief_task
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Agent Conversations For more information, see Enabling NLU . Role required: admin About this task The Field Service Virtual Agent Conversations provides the following system property. System Properties Property Description sn_fsm_va.days_in_past_to_debrief_task Enable Virtual Agent to debrief the Work in Progress tasks for today and for previous days depending on the selected value. For example, if you select 1 in the Value ...

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