Property reference

sn_hr_agent_ws.use_uib_playbook_card_config

The sn_hr_agent_ws.use_uib_playbook_card_config property determines which playbook card configuration table to use based on the installed HR Workspace versions. Admins should review this setting to ensure the correct card configuration is applied for HR Service Delivery Playbooks.

Default: true Type: boolean Application: Agent Workspace for HR Case Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies whether to use the legacy or UIB HR Workspace playbook card configuration table when both versions are installed.
What area does it affect? Agent Workspace for HR Case Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring HR playbook card settings or when upgrading HR Workspace versions.

Out of the box property record

Raw metadata from the property record.

Property name sn_hr_agent_ws.use_uib_playbook_card_config
Sys ID 2e45e27153023010d6cdddeeff7b121e
Type boolean
Application Agent Workspace for HR Case Management
Default value true
Description Determines playbook card configuration table if legacy & UIB HR Workspace versions are installed. true - sn_hr_le_playbook_card_config false - sn_hr_ws_card_config Playbook card configuration table used only if one of the HR workspace version is installed. Only legacy HR Workspace - sn_hr_ws_card_config Only UIB HR Workspace - sn_hr_le_playbook_card_config
Updated 2025-01-16 02:21:12

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... and so on). Note: For Classic HR Service Delivery Agent Workspace and Agent Workspace for HR Case Management, there are two separate default card configurations and activity overrides. The property sn_hr_agent_ws.use_uib_playbook_card_config (default value = false) decides which card configuration is to be used for HR Service Delivery Playbook when you have each Agent Workspace installed. By default, the Classic card configuration ...