SN System Properties Reference
Property reference

sn_hr_core.duplicate_hr_case_time_out

The sn_hr_core.duplicate_hr_case_time_out property sets the time interval in days before a duplicate case warning is triggered for the same HR service and subject person. Admins should review this setting to manage case creation effectively and avoid confusion in HR Agent Workspace.

Default: 3 Type: integer Application: Human Resources: Core

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the number of days that must pass before a warning appears when creating a duplicate HR case for the same subject and service.
What area does it affect? HR Case Management
What does the default mean? The default value is "3", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting case management workflows or handling duplicate case scenarios.

Out of the box property record

Raw metadata from the property record.

Property name sn_hr_core.duplicate_hr_case_time_out
Sys ID 133fa1620f663300535e0c3635767e29
Type integer
Application Human Resources: Core
Default value 3
Description Time interval in days before creating duplicate case for subject person with same HR service.
Updated 2019-07-24 15:14:10

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... valid values are: ◦Info: Least amount of detail ◦Warn: Default ◦Debug: Most amount of detail sn_hr_core.rollup_work_notes Check Yes to have work notes from a task also appear on the case. sn_hr_core.duplicate_hr_case_time_out The number of days that must pass before a duplicate case warning appears when an HR case is created for the same HR service and subject person in HR Agent ...