SN System Properties Reference
Property reference

sn_hr_core.hr_vip_default_priority

The sn_hr_core.hr_vip_default_priority property sets the default case priority for requests made by VIP users. This ensures that cases involving VIPs are prioritized appropriately, which is crucial for maintaining service quality in HR operations.

Default: 2 Type: integer Application: Human Resources: Core

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It defines the integer priority level assigned to cases opened for users identified as VIPs, with a default value of 2.
What area does it affect? HR Service Delivery
What does the default mean? The default value is "2", which sets the baseline numeric behavior for this property.
When should you review it? An admin should review this property when adjusting service levels for VIP requests or during system configuration updates.

Out of the box property record

Raw metadata from the property record.

Property name sn_hr_core.hr_vip_default_priority
Sys ID 370330019f22120047a2d126c42e70e2
Type integer
Application Human Resources: Core
Default value 2
Description Default case priority for VIP requestor.
Updated 2015-05-18 09:51:31

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... for general HR inquiries. sn_hr_core.hr_profile_editable_fields Fields that users can edit themselves about their employee profile. sn_hr_core.profile.max.tries The maximum number of attempts allowed before the application exits when creating a user. sn_hr_core.hr_vip_default_priority The default priority on cases that the Opened for and/or Subject person is tagged as a VIP. sn_hr_core.impersonateCheck Check Yes (true) to prevent any user impersonating another user from viewing ...