Property reference

sn_hr_core.restrict_guest_email

The sn_hr_core.restrict_guest_email property restricts users from updating an HR case via replies from personal email accounts. When set to false, email replies are included in the Work notes, which can pose confidentiality risks.

Default: false Type: boolean Application: Human Resources: Core

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether replies to HR cases from personal email accounts are recorded in the Work notes field, affecting data security and integrity.
What area does it affect? Human Resources: Core
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? An admin should review this property when assessing email security policies or managing HR case confidentiality.

Out of the box property record

Raw metadata from the property record.

Property name sn_hr_core.restrict_guest_email
Sys ID 92a31104b7f533009b8a39f32e11a9bf
Type boolean
Application Human Resources: Core
Default value false
Description Restricts users from being able to update an HR Case when replying to an email from a personal email account.
Updated 2019-05-31 16:13:47

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Information specific to the case that can help other HR agents. Text in the Work Notes field is not visible to the user named in the Subject person field. The sn_hr_core.restrict_guest_email system property allows a user to send an email from a personal email account referencing an HR case. If this property is set to false (the default), the text from ...
Documentation excerpt View supporting context
Context preview Snippet 2
... combined with misconfigured guest user role, poses a risk of unauthorized table schema exposure. Restrict HR case updates from personal emails • Description ◦(Old‎ <blank> ◦(New‎ When the Glide Property 'sn_hr_core.restrict_guest_email' is not set to 'true', a user can send an email from a personal account referencing the HR case to be included in the worknotes. This could result in minor ...