SN System Properties Reference
Property reference

sn_hr_sp.hr_ask_a_question_enabled

The sn_hr_sp.hr_ask_a_question_enabled property determines whether the 'Ask a Question' feature is displayed to employees on HR cases and tasks. When enabled, employees can easily seek assistance, enhancing their interaction with HR services.

Default: true Type: boolean Application: Employee Center Core

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls the visibility of the 'Ask a Question' link for HR cases and tasks, allowing employees to request help directly.
What area does it affect? Employee Center Core
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring HR service visibility or adjusting employee support options.

Out of the box property record

Raw metadata from the property record.

Property name sn_hr_sp.hr_ask_a_question_enabled
Sys ID 7da6bf7453727010ff1fddeeff7b12e1
Type boolean
Application Employee Center Core
Default value true
Description Display Ask a Question to employees on HR Case and Task
Updated 2021-09-23 09:22:20

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... your company is not using Connect Support, you can choose to hide the Ask a question link. To hide the Ask a question link, go to sys_properties.list and find the sn_hr_sp.hr_ask_a_question_enabled property. Default value is true. To hide the Ask a Question on HR cases and tasks on the Employee Center, change the setting to false. For HR tasks, when Agent ...