Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the use of mutual TLS for the CloneRestService, affecting how secure connections are established in different ServiceNow environments. |
| What area does it affect? |
Clone Admin Console |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring cloning settings or migrating between different ServiceNow environments. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_instance_clone.glide.clone_app.use_mtls |
| Sys ID |
aab74836536132106c6eddeeff7b124a |
| Type |
boolean |
| Application |
Clone Admin Console |
| Default value |
true |
| Description |
The setIdentityCertificateMutualAuth() method in CloneRestService requires environment-specific configuration:
- true: Classic ServiceNow environments
- false: SHP (ServiceNow Hosting Platform) environments |
| Updated |
2025-12-05 21:34:08 |
Sources
Official references and nearby text excerpts where this property appears.
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