Property reference

`sn_itom_licensing.itom_estimator_category_su_ratios_json`

The sn_itom_licensing.itom_estimator_category_su_ratios_json property defines the estimation ratios for various categories during AI Native SKU migration. Administrators should review this property to ensure accurate licensing calculations based on their specific ITOM needs.

Default: {"Containers":"10","Servers":"1","PaaS":"3","enduser_devices":"4","Unresolved monitored objects":"4","FaaS":"20", "API":"1","GPU":"1","AI_agent":"3","Container_image":"3","Service_instance":"1","Non_human_identity":"20"}
Type: string
Application: ServiceNow ITOM/OT SU Licensing

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property provides a JSON string that specifies the service unit ratios for different ITOM categories, influencing licensing estimations.
What area does it affect?	ITOM Licensing
What does the default mean?	The default value is "{"Containers":"10","Servers":"1","PaaS":"3","enduser_devices":"4","Unresolved monitored objects":"4","FaaS":"20", "API":"1","GPU":"1","AI_agent":"3","Container_image":"3","Service_instance":"1","Non_human_identity":"20"}", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when planning AI Native SKU migrations or adjusting licensing strategies.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_itom_licensing.itom_estimator_category_su_ratios_json`
Sys ID	`999f41dd875b36d060c562890cbb35ba`
Type	string
Application	ServiceNow ITOM/OT SU Licensing
Default value	`{"Containers":"10","Servers":"1","PaaS":"3","enduser_devices":"4","Unresolved monitored objects":"4","FaaS":"20", "API":"1","GPU":"1","AI_agent":"3","Container_image":"3","Service_instance":"1","Non_human_identity":"20"}`
Description	To calculate estimation for AI Native SKU migration
Updated	2026-04-22 08:25:46

Sources

Official references and nearby text excerpts where this property appears.

More in `sn_itom_licensing`

Other properties in the same namespace.

sn_itom_licensing.historical_store_limit This property defines the maximum number of historical CI records allowed in the database, impacting data rete sn_itom_licensing.install_status_values_to_exclude This property configures the install status values that are excluded from the license usage count, allowing fo sn_itom_licensing.is_historical_enddate_fixed This boolean property determines if the Historical Job end date fix is active, impacting how historical job da sn_itom_licensing.itom_category_su_ratios_json This property defines custom service unit (SU) ratios for various ITOM SKU categories, impacting how licenses sn_itom_licensing.last_scan_excluded_sources This property allows the configuration of specific Discovery Sources that should be excluded from the last sca sn_itom_licensing.licensable_service_types This property specifies a list of application service types that contribute to the calculation of ITOM Visibil sn_itom_licensing.otm_category_su_ratios_json This property allows the customization of SU ratios for different OTM SKU categories, impacting how licensing sn_itom_licensing.performance.config.bulksize This property configures the number of records processed in bulk when handling store app data, impacting perfo

All 14 properties in sn_itom_licensing →