Property reference

`sn_itsm_va_lite.com.snc.itsm.virtualagent.portal_url`

The property sn_itsm_va_lite.com.snc.itsm.virtualagent.portal_url defines the prefix used for Service Portal links in Virtual Agent Lite. Admins should review this setting to ensure proper link functionality within the ITSM Virtual Agent application.

Default: sp
Type: string
Application: ITSM Virtual Agent Conversation Topics Lite

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It specifies the Service Portal prefix for generating links in the Virtual Agent Lite, impacting how users navigate to the portal.
What area does it affect?	ITSM Virtual Agent
What does the default mean?	The default value is "sp", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when configuring or troubleshooting link behavior in Virtual Agent Lite.

Out of the box property record

Raw metadata from the property record.

Property name	`sn_itsm_va_lite.com.snc.itsm.virtualagent.portal_url`
Sys ID	`a2b513ce5b20301024fa1fc40a81c750`
Type	string
Application	ITSM Virtual Agent Conversation Topics Lite
Default value	`sp`
Description	Service Portal prefix used for creating links in Virtual Agent Lite
Updated	2021-06-06 16:45:17

Sources

Official references and nearby text excerpts where this property appears.

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