Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
When enabled, this property redirects users from certain Knowledge Management v2 or v3 pages to the corresponding Service Portal pages. |
| What area does it affect? |
Knowledge Management - Service Portal |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when updating the user interface or improving navigation for Knowledge Management users. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_km_portal.glide.knowman.serviceportal.enable_redirect |
| Sys ID |
58ae7466db41320002533691f0b8f590 |
| Type |
boolean |
| Application |
Knowledge Management - Service Portal |
| Default value |
false |
| Description |
When set to true, users navigating to the listed Knowledge Management v2 or v3 pages - kb_home, kb_find, kb_view_customer, kb_list, kb_tree, $knowledge - will be redirected to the equivalent Knowledge Management Service Portal UI |
| Updated |
2024-05-25 04:24:47 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... set configuration properties. The following system properties are set to direct users to the Knowledge Management Service Portal homepage, and to specify the URL suffix for the homepage. Property Description sn_km_portal.glide.knowman.serviceportal.enable_redirect Directs users to the desired Knowledge homepage. • Type: true|false • Default value: false Set to true to redirect users navigating to v2 or v3 pages to the Knowledge Management ...
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