sn_km_portal.glide.knowman.serviceportal.enable_redirect

ServiceNow property description:

When set to true, users navigating to the listed Knowledge Management v2 or v3 pages - kb_home, kb_find, kb_view_customer, kb_list, kb_tree, $knowledge - will be redirected to the equivalent Knowledge Management Service Portal UI

Attributes

  • Sys ID: 58ae7466db41320002533691f0b8f590
  • Type: true | false
  • Application: Knowledge Management - Service Portal
  • Default value: false
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AI generated property description:

The ServiceNow property `sn_km_portal.glide.knowman.serviceportal.enable_redirect` determines whether users are redirected from traditional Knowledge Management v2 or v3 pages to the Knowledge Management Service Portal UI. When this property is set to true, navigation to specific pages such as `kb_home`, `kb_find`, `kb_view_customer`, `kb_list`, `kb_tree`, and `$knowledge` will automatically redirect users to their corresponding pages in the Service Portal. This ensures a consistent and modern user experience by leveraging the Service Portal's enhanced interface. The property is particularly useful for organizations transitioning to or preferring the Service Portal for knowledge management activities.

Source

Related property: sn_km_portal.glide.knowman.serviceportal.seo_portals