Property reference

sn_km_portal.glide.knowman.serviceportal.portal_url

The sn_km_portal.glide.knowman.serviceportal.portal_url property defines the URL suffix for the knowledge management service portal. Admins should review this setting to ensure the portal is accessible via the correct URL, especially if custom configurations are implemented.

Default: kb Type: string Application: Knowledge Management - Service Portal

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the URL suffix used to access the knowledge management service portal, defaulting to 'kb'.
What area does it affect? Knowledge Management - Service Portal
What does the default mean? The default value is "kb", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring or customizing the knowledge management portal URL.

Out of the box property record

Raw metadata from the property record.

Property name sn_km_portal.glide.knowman.serviceportal.portal_url
Sys ID 33cef466db41320002533691f0b8f50b
Type string
Application Knowledge Management - Service Portal
Default value kb
Description URL suffix of the portal in which the knowledge management serviceportal is located. The default is 'kb'.
Updated 2024-05-25 04:07:31

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... which they are associated. 2803 Property Description Note: This property is not honored for the following use cases: • Contextual search in the Incident form • Connect • Global search sn_km_portal.glide.knowman.serviceportal.portal_url The URL suffix for the Knowledge Management Service Portal. The default is kb. The Knowledge Management Service Portal supports the Knowledge Management V3 properties. Configuring widget instance options on the ...