SN System Properties Reference
Property reference

sn_km_portal.glide.knowman.serviceportal.use_document_viewer

The property enables the document viewer for displaying attachments in the knowledge service portal. Admins should consider enabling this feature to enhance user experience by allowing easier access to document content.

Default: false Type: boolean Application: Knowledge Management - Service Portal

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether the document viewer is used for attachments in the knowledge service portal.
What area does it affect? Knowledge Management - Service Portal
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when optimizing the knowledge service portal for better user engagement.

Out of the box property record

Raw metadata from the property record.

Property name sn_km_portal.glide.knowman.serviceportal.use_document_viewer
Sys ID fa090e143b113200f298870044efc4f7
Type boolean
Application Knowledge Management - Service Portal
Default value false
Description Use document viewer to display attachments in knowledge service portal.
Updated 2024-05-25 03:40:47