Property reference

`sn_lg_ops.allow_request_closure_with_open_matters`

The sn_lg_ops.allow_request_closure_with_open_matters property enables the closure of legal requests even when associated with open matters. Admins should activate this property to streamline the closure process for long-running legal requests, which is set to false by default.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property allows legal requests to be closed regardless of the status of any linked open matters, facilitating more efficient request management.
What area does it affect?	Legal Request Management
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when needing to close legal requests linked to ongoing matters.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_lg_ops.allow_request_closure_with_open_matters`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... or matter that meets the rule's conditions is assigned to the specified group or user. Activate a system property to close a long-running legal request As an admin, activate the sn_lg_ops.allow_request_closure_with_open_matters system property to close legal requests even when they’re linked to long-running requests. Before you begin Role required: sn_lg_ops.legal_admin About this task sn_lg_ops.allow_request_closure_with_open_matters is a configurable system property that is ...

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