sn_nb_action.async_ra_timeout

ServiceNow property description:

Specifies the timeout duration (in seconds) for an asynchronous recommended action process to complete. This value serves as a guideline for managing execution time and preventing excessive delays. The default value is set to 30 seconds, and the maximum value can be 180 seconds.

Attributes

  • Sys ID: a9fd040343882210f81d92621ab8f283
  • Type: integer
  • Application: Recommended Actions
  • Default value: 30
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AI generated property description:

The ServiceNow property sn_nb_action.async_ra_timeout defines the timeout duration, in seconds, for completing an asynchronous recommended action process. The default value is 30, and the maximum allowed value is 180. If the process does not finish within the configured time, it is stopped to prevent excessive delays and resource consumption. Increasing the value allows more complex recommended actions to complete but may introduce longer wait times, while lowering it improves responsiveness but risks terminating valid processes prematurely. This property is typically configured in the context of customer service management and performance tuning to balance execution reliability with system efficiency.

Source

Related property: sn_nb_action.ra_processor_number_of_queues