Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the Virtual Agent to send notifications for comments made on incidents, changes, and requested items in Microsoft Teams. |
| What area does it affect? |
Virtual Agent Notifications |
| What does the default mean? |
No default value is stated in the ServiceNow documentation. |
| When should you review it? |
Review this property after upgrading to ensure comment notifications are enabled. |
Property record
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name |
sn_now_teams_it.enable_va_comment_notification |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not stated |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Properties table appears. 2. In the name column, search for *sn_now_teams. 3. For the following properties, set the value to true. ◦sn_now_teams.enable_va_approval_notification: This property enables Virtual Agent notifications for approvals. ◦sn_now_teams_it.enable_va_comment_notification: This property enables Virtual Agent notifications for comments. The default value of these properties is true. If you've upgraded from an earlier version of IT Service Management for Microsoft 365 ...
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