Property reference

`sn_now_teams_it.enable_va_comment_notification`

The sn_now_teams_it.enable_va_comment_notification property enables comment notifications from the Virtual Agent in Microsoft Teams. Admins should ensure this is set to true to receive timely updates on comments related to incidents and requests.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property configures the Virtual Agent to send notifications for comments made on incidents, changes, and requested items in Microsoft Teams.
What area does it affect?	Virtual Agent Notifications
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property after upgrading to ensure comment notifications are enabled.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_now_teams_it.enable_va_comment_notification`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... Properties table appears. 2. In the name column, search for *sn_now_teams. 3. For the following properties, set the value to true. ◦sn_now_teams.enable_va_approval_notification: This property enables Virtual Agent notifications for approvals. ◦sn_now_teams_it.enable_va_comment_notification: This property enables Virtual Agent notifications for comments. The default value of these properties is true. If you've upgraded from an earlier version of IT Service Management for Microsoft 365 ...

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