sn_nowassist_admin.enable_va_modalityThe sn_nowassist_admin.enable_va_modality property enables the virtual agent modality in the Now Assist Admin Console. Admins should consider enabling this feature to enhance user interactions with virtual agents and improve support efficiency.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This boolean property controls whether the virtual agent modality is active in the Now Assist Admin Console, impacting how users engage with virtual agents. |
|---|---|
| What area does it affect? | Now Assist Admin Console |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review this property when configuring virtual agent features or troubleshooting user interactions. |
Raw metadata from the property record.
| Property name | sn_nowassist_admin.enable_va_modality |
|---|---|
| Sys ID | e5e6d98b7f5e5a10076726d6ac86658e |
| Type | boolean |
| Application | Now Assist Admin Console |
| Default value | false |
| Description | |
| Updated | 2024-12-10 03:04:18 |