Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property activates the unified map functionality, providing a hierarchical view of configuration items and their relationships in the Service Mapping application. |
| What area does it affect? |
Service Mapping Workspace |
| What does the default mean? |
The default value is "true", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring or troubleshooting service mapping visualizations in the CMDB Workspace. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_sm_scoped_app.sa.unified_map.enabled |
| Sys ID |
e39e69c9ff5a43c2bd3f98a494979ce4 |
| Type |
string |
| Application |
Service Mapping Plus |
| Default value |
true |
| Description |
Enable unified map for service mapping |
| Updated |
2026-10-18 19:40:44 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... learn more about the Unified Map feature. Note: The Unified Map feature offers limited Service Mapping functionality. Procedure 1. Navigate to All > System Properties > All Properties. 2. Enter sn_sm_scoped_app.sa.unified_map.enabled in the Search field. 3. Confirm that the value of the property is set to true. 4. Navigate to Workspaces > Service Mapping. Note: Access to the Unified Map is ...
Context preview
Snippet 2
... content and appearance of maps for all users in a workspace. Activating Unified Map To activate Unified Map, set up the CMDB Workspace ServiceNow Store app and then enable the sn_sm_scoped_app.sa.unified_map.enabled system property. For more information, see Set up CMDB Workspace. Unified Map settings that admins can configure These workspace-specific configuration settings affect all users of the CMDB Unified Map page. ...
More in sn_sm_scoped_app
Other properties in the same namespace.
All 9 properties in sn_sm_scoped_app →