sn_sow_collab.enable_requester_in_sidebar_discussion

ServiceNow property description:

Enables the sidebar experience for requesters. Disabling this property will not let Agent to initiate/ 'Add requesters to chat' through Sidebar

Attributes

  • Sys ID: 6eb04d6f83e3ed10f80a54c8beaad316
  • Type: true | false
  • Application: Collaboration Services for Service Operations Workspace
  • Default value: true
Related property: sn_sow_collab.user_presence_refresh_duration