Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It specifies a list of attributes, such as short description and priority, that are automatically copied from a problem to an improvement initiative. |
| What area does it affect? |
Problem Management |
| What does the default mean? |
The default value is "short_description,description,cmdb_ci,priority,company,sys_domain", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring improvement initiatives or adjusting attribute relevance. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_sow_problem.improvement_initiative.create_from_problem.attributes |
| Sys ID |
e24bb4819fb1021051dc18c23b0a1cb0 |
| Type |
string |
| Application |
Problem Management for Service Operations Workspace |
| Default value |
short_description,description,cmdb_ci,priority,company,sys_domain |
| Description |
List of attributes (comma-separated) that will be copied from the problem to create a new improvement initiative |
| Updated |
2024-04-24 04:13:45 |
Sources
Official references and nearby text excerpts where this property appears.