sn_uni_req_ml.auto_categorization The sn_uni_req_ml.auto_categorization property enables automatic categorization of universal requests. Admins should ensure this feature is enabled to streamline request handling and improve efficiency in service management.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property activates the auto categorization feature for universal requests, allowing the system to classify requests without manual input. |
|---|---|
| What area does it affect? | Predictive Intelligence |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when assessing request management efficiency or troubleshooting categorization issues. |
Raw metadata from the property record.
| Property name | sn_uni_req_ml.auto_categorization |
|---|---|
| Sys ID | 127f50b7531010101de8ddeeff7b1212 |
| Type | boolean |
| Application | Predictive Intelligence for Universal Request |
| Default value | true |
| Description | Enable universal request auto categorization |
| Updated | 2021-04-23 05:41:48 |
Official references and nearby text excerpts where this property appears.
sn_uni_req_mlOther properties in the same namespace.
sn_uni_req_ml.auto_categorization.min_confidence
It determines the threshold of confidence required for auto categorization suggestions to be accepted in the U
sn_uni_req_ml.sensitive_detection
This property identifies and marks Universal Requests as sensitive if they contain sensitive information in th
sn_uni_req_ml.sensitive_detection.min_confidence
It determines the confidence level needed for the system to automatically mark Universal Requests with sensiti
sn_uni_req_ml.similar_closed_universal_request
It activates the feature that suggests similar closed Universal Requests to users, improving the relevance of