Property reference

`sn_va_fb_messenger.max_quick_replies`

The sn_va_fb_messenger.max_quick_replies property sets the maximum number of quick replies displayed to users in Facebook Messenger conversations. Admins should review this setting to manage user experience and ensure that quick reply options are effectively presented without overwhelming users.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property determines the limit on the number of quick replies shown to users in Facebook Messenger, impacting how users interact with the bot.
What area does it affect?	Facebook Messenger Integration
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring user interactions or optimizing the conversational flow in Facebook Messenger.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`sn_va_fb_messenger.max_quick_replies`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... more than 13 quick replies, the pagination format is used to view more options. The default value of the maximum number of replies for a page is set in the sn_va_fb_messenger.max_quick_replies system property (location: System Property [sys_properties] table). Boolean User enters a Boolean response to the bot. For example, the user can reply Yes or No in a chat conversation. File ...

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