Property reference

sn_va_whatsapp.webhook_verify_token

The sn_va_whatsapp.webhook_verify_token property stores the verification token for authenticating incoming messages from WhatsApp. Admins need to configure this token during the initial setup to ensure secure communication with the WhatsApp Cloud API.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the configuration of a verification token required for authenticating messages received from WhatsApp, ensuring secure integration.
What area does it affect? WhatsApp integration
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property during the initial setup or when updating the WhatsApp integration.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_va_whatsapp.webhook_verify_token
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... ServiceNow instance. 2. To receive messages from WhatsApp in your ServiceNow instance, verify and configure the webhook URL. a. In the navigation filter, enter sys_properties.list. b. Locate and open the sn_va_whatsapp.webhook_verify_token property. c. In the Value field, enter a chosen password or secret. d. Select Save. e. In the Meta developer console, navigate to WhatsApp > Configuration > WhatsApp Configuration. f. ...
Context preview Snippet 2
... All Properties. Alternatively, in your instance, enter sys_properties.list in the filter navigator and customize the WhatsApp (WhatsApp Cloud API) system properties. System properties for WhatsApp (WhatsApp Cloud API) Property Description sn_va_whatsapp.webhook_verify_token Stores the verification token used to authenticate the incoming messages from WhatsApp. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks ...

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