Property reference

sn_wsd_case.wsd_inbound_email

The sn_wsd_case.wsd_inbound_email property checks for emails received for the Workplace Service Delivery and Workplace Case Management applications. Admins should review this property to ensure proper email handling, especially when integrating with email services.

Default
askwsd@example.com
Type
string
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the email address used to check for incoming emails related to Workplace Service Delivery and Case Management.
What area does it affect? Workplace Service Delivery
What does the default mean? The default value is "askwsd@example.com", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring email integrations or troubleshooting email-related issues.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_wsd_case.wsd_inbound_email
Type string
Application Not stated
Default value askwsd@example.com
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... true|false • Default value: false sn_wsd_core.wsd_inbound_email Checks for emails that are received for the ServiceNow® Workplace Service Delivery and Workplace Case Management applications. This property has been renamed from the sn_wsd_case.wsd_inbound_email property in Workplace Case Management version 1.0.1. This property is available only for Workplace Safety Management 2.0.3 or later. • Type: String • Default value: askwsd@example.com • Location: System Property ...