SN System Properties Reference
Property reference

sow_email_notification_redirect

The sow_email_notification_redirect property determines if the notification link directs users to the SOW or UI16 based on their sow_user role. Admins should consider this setting to ensure users receive the appropriate notifications based on their access level.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property checks if a user has the sow_user role and adjusts the notification link accordingly.
What area does it affect? Email Notifications
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring user roles or adjusting notification settings.

Out of the box property record

Raw metadata from the property record.

Property name sow_email_notification_redirect
Sys ID b928dda07754021024ad78dabd5a99d9
Type boolean
Application Global
Default value false
Description This property enables the check for whether the user has sow_user role. If the user has sow_user role, the notification link points to SOW otherwise points to UI16.
Updated 2024-09-24 06:05:51

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... record link in an email notification opens in SOW only if you have the sn_sow.sow_user role and any of the following conditions are met: • The Redirect SOW Email notification (sow_email_notification_redirect) property is set to true. Setting this property to true enables the email redirection behavior for all tables including incident. • You can create Redirect SOW Email notification for Incident ...
Additional source link Another external reference for this property
Open reference