Property reference

work.management.agent.geo.history.update.duration

The work.management.agent.geo.history.update.duration property sets the time in minutes to consider the most recent entry for updating an agent's geolocation history. This affects how the system determines the agent's current location, impacting location accuracy in real-time operations.

Default: 240 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies the duration in minutes for which the latest geolocation entry is considered valid when updating an agent's location.
What area does it affect? Agent Geolocation Management
What does the default mean? The default value is "240", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting geolocation accuracy or troubleshooting location-related issues.

Out of the box property record

Raw metadata from the property record.

Property name work.management.agent.geo.history.update.duration
Sys ID cf40107723d833002dd6cb0a56bf6560
Type integer
Application Global
Default value 240
Description Set the time (in minutes) to consider the latest entry when the system updates the agent's geolocation history relative to the current time.
Updated 2019-03-26 14:10:34

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... which fields are tracked in t tasks. The system automatically synchro and the selections made by customizing • Type: String • Default value: work_notes, assigned_ • Location: System Properties [sys_pro work.management.agent.geo.history.update.duration Set the duration (in minutes) of the lates to consider for calculating the agent's g current time. If the duration of the last g than the duration set for this ...