work.management.enable.timezone.agnostic The work.management.enable.timezone.agnostic property allows for the configuration of multiple time zones in the Dispatcher Workspace. This enables dispatchers to view and select the appropriate time zones for agents, enhancing scheduling accuracy and efficiency.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It enables the use of multiple time zones in the Dispatcher Workspace, allowing dispatchers to choose which time zones to display for better resource management. |
|---|---|
| What area does it affect? | Dispatcher Workspace |
| What does the default mean? | No default value is stated in the ServiceNow documentation. |
| When should you review it? | An admin should review this property when configuring time zones for dispatchers or adjusting scheduling settings. |
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name | work.management.enable.timezone.agnostic |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not stated |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
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