SN System Properties Reference
Property reference

work.management.evening.rush.hours

The work.management.evening.rush.hours property defines the time range for evening rush hours in a 24-hour format. Admins should configure this property to optimize scheduling and travel times for tasks during peak traffic periods.

Default: Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the evening rush hour span, formatted as a range with no spaces, which is essential for accurate travel time calculations.
What area does it affect? Field Service Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when setting up or adjusting scheduling for tasks during evening peak hours.

Out of the box property record

Raw metadata from the property record.

Property name work.management.evening.rush.hours
Sys ID fc7ba1e39f123100667df79ff57fcfb6
Type string
Application Global
Default value
Description Evening rush hour span, formatted as 14:30-16:00
Updated 2015-02-23 14:27:53

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... will only be gathered into their own clusters and not into the single, purple cluster. • Type: true/false • Default value: false • Location: Field Service > Administration > Properties work.management.evening.rush.hours Evening rush hour span, formatted as 14:30-16:00. This property uses a 24 hour clock. All times are expressed as a range, separated by a dash with no spaces. Times not ...
Documentation excerpt View supporting context
Context preview Snippet 2
... hour clock. All times are expressed as a range, separated by a dash with no spaces. Times not using this format are ignored. This property must be used with the work.management.evening.rush.hours and work.management.rush.travel.buffer properties. • Type: String • Default value: 0 © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered ...