SN System Properties Reference
Property reference

work.management.max.agents.processed

The work.management.max.agents.processed property sets the limit on the number of agents processed by auto-dispatch simultaneously. Administrators should monitor this setting to optimize dispatch efficiency and ensure system performance during peak times.

Default: 100 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum number of agents that can be processed at once by the auto-dispatch feature, with a default value of 100.
What area does it affect? Field Service Management
What does the default mean? The default value is "100", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting dispatch capacity or during high-demand periods.

Out of the box property record

Raw metadata from the property record.

Property name work.management.max.agents.processed
Sys ID 3b8d85dadf211100a9e78b6c3df2630a
Type integer
Application Global
Default value 100
Description Sets the maximum number of agents that will be processed by auto-dispatch at a time.
Updated 2014-01-31 13:18:42

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... work order task location false, the system displays all dispatch g considering location. • Type: true/false • Default value: true • Location: Field Service > Administrat Properties for Field Service work.management.max.agents.processed Sets the maximum number of agents pr time. The system has an absolute limit o at that level. If you specify more than 30 dispatch a task for a dispatch ...