SN System Properties Reference
Property reference

work.management.rush.travel.buffer

The work.management.rush.travel.buffer property adds a percentage to all travel times during rush hours. This adjustment helps optimize task routing for agents, ensuring more accurate scheduling during peak traffic times.

Default: 0 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It specifies a percentage increase to travel times for rush hour periods, impacting route optimization for agents.
What area does it affect? Field Service Management
What does the default mean? The default value is "0", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when defining rush hour schedules or adjusting travel time calculations.

Out of the box property record

Raw metadata from the property record.

Property name work.management.rush.travel.buffer
Sys ID e24b61e39f123100667df79ff57fcfea
Type integer
Application Global
Default value 0
Description Percentage to add to all rush hour travel times
Updated 2015-02-23 14:27:15

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... All times are expressed as a range, separated by a dash with no spaces. Times not using this format are ignored. This property must be used with the work.management.morning.rush.hours and work.management.rush.travel.buffer properties. • Type: String • Default: 0 • Location: Field Service > Administration > Properties work.management.morning.rush.hours Morning rush hour span, formatted as 06:30-08:00. This property uses a 24 hour clock. ...
Documentation excerpt View supporting context
Context preview Snippet 2
... All times are expressed as a range, separated by a dash with no spaces. Times not using this format are ignored. This property must be used with the work.management.morning.rush.hours and work.management.rush.travel.buffer properties and uses a 24 hour clock. • Type: String • Default value: 0 glide.geolocation.history.cleanup Number of days to keep history data. ServiceNow keeps agent geolocation history records for the ...