Property reference

work.management.travel.calculation.route_optimization

The route optimization property determines how travel time and distance are calculated for agents when optimizing their routes. Admins should review this setting to ensure accurate travel estimates, especially when using different mapping services.

Default: Use straight line estimate Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property allows the selection of a method for calculating estimated travel time and distance, impacting route optimization for agents.
What area does it affect? Field Service Management
What does the default mean? The default value is "Use straight line estimate", which is the baseline setting used unless it is changed.
When should you review it? Review this property when changing mapping service providers or adjusting travel estimation methods.

Out of the box property record

Raw metadata from the property record.

Property name work.management.travel.calculation.route_optimization
Sys ID ab68df63b3f323009b256ad4c6a8dcea
Type choice list
Application Global
Default value Use straight line estimate
Description Route Optimization
Updated 2019-03-13 07:32:39

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... providers operate on a bring your own license (BYOL) licensing model. • Type: choice list • Default value: Use straight line estimate • Location: Field Service > Administration > Properties work.management.travel.calculation.route_optimization Uses the Google Maps API, Beans.AI, or straight-line estimates to calculate estimated agent travel time and distance to task locations when agent route is optimized. Note: Map providers operate on ...