Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the method for calculating estimated travel time and distance for agents when assigning tasks, affecting scheduling accuracy. |
| What area does it affect? |
Field Service Management |
| What does the default mean? |
The default value is "Use straight line estimate", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when adjusting travel estimation methods or optimizing task assignment processes. |
Out of the box property record
Raw metadata from the property record.
| Property name |
work.management.travel.calculation.schedule_assistant |
| Sys ID |
4200f7b693f40210b262772efaba1064 |
| Type |
choice list |
| Application |
Global |
| Default value |
Use straight line estimate |
| Description |
Get Scheduling Options |
| Updated |
2024-03-11 10:48:18 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Service > Administration > Properties Note: Select Use Google API real time traffic as the default value to calculate the agent's estimated time of arrival using the real-time traffic data. work.management.travel.calculation.schedule_assistant Uses the Google Maps API, Beans.AI, or straight-line estimates to calculate estimated agent travel time and distance to task locations for assignment assistance calculation. • Type: choice list • Default ...
Related properties