Namespace

sn_fsm

13 ServiceNow system properties in this namespace, with what each one does.

sn_fsm.linear_assets_map_distance_unit This property configures the distance unit used in calculations for linear assets displayed on maps, affecting how distances are represented to users.
sn_fsm.linear_assets_map_initial_zoom This property configures the starting zoom level of the map for linear assets, affecting how much detail is visible when the map first loads.
sn_fsm.linear_assets_map_load_distance This property specifies the distance radius within which linear assets will appear on the map, enhancing visibility for users managing field service operations.
sn_fsm.linear_assets_map_max_zoom_level It limits the maximum auto-zoom level of Google Maps for linear assets, ensuring that users do not zoom in too closely when viewing service locations.
sn_fsm.linear_assets_map_type This property allows administrators to select the map type used for displaying linear assets, impacting how these assets are visualized on service location maps.
sn_fsm.set_schedule_lock_by_state It specifies the state in which work order tasks are locked, preventing their reassignment and exclusion from automated scheduling processes.
sn_fsm.track_work_at_affected_products This property determines whether work is tracked at the affected products level, impacting reporting and logging of related tasks.
sn_fsm.update_potential_assignment_groups This property enables the automatic calculation and population of potential assignment groups for work order tasks, enhancing efficiency in task management.
sn_fsm.use_query_rules This property controls the application of query rules for read access to Field Service Management tables, filtering records based on user roles and territories.
sn_fsm.use_wm_weekly_resource_span This property determines whether the system utilizes a weekly resource span for planning and scheduling purposes.
sn_fsm.wm_weekly_resource_span.number_of_weeks_in_future It configures the maximum number of weeks in the future for loading schedules and events, impacting how far ahead users can view their resources.
sn_fsm.wm_weekly_resource_span.number_of_weeks_in_past It specifies the number of weeks of past schedules and events to load, with a default value of 2 weeks.
sn_fsm.wm_weekly_resource_span_enable_log This property configures the logging of weekly resource span events, providing insights into resource usage and allocation.