Namespace
sn_nowassist_va
5 ServiceNow system properties in this namespace, with what each one does.
sn_nowassist_va.nass_notification_enabled |
This property controls the visibility of nonactionable Virtual Agent notifications, allowing users to see updates directly on their portal home page. |
sn_nowassist_va.nass_show_end_flow_button |
This property enables or disables the display of the end flow button, affecting user interaction during flow completion. |
sn_nowassist_va.now.assist.generic.ticket |
This property specifies the sys_id of the record producer that is triggered when a generic ticket is requested through the Virtual Agent. |
sn_nowassist_va.show_ai_native_experience |
This property activates the AI native experience, allowing agents to utilize advanced visual responses and structured interactions with external systems. |
sn_nowassist_va.synthesized_response.shorten_response.disabled |
It controls the visibility of the 'show more' button and the clamping behavior for long text responses in the user interface. |