Namespace
sn_sow_collab
4 ServiceNow system properties in this namespace, with what each one does.
sn_sow_collab.enable_requester_in_sidebar_discussion |
This property controls whether requesters can participate in sidebar discussions within the Service Operations Workspace. |
sn_sow_collab.max_chats_in_collaboration_tab |
This property defines the maximum number of chats that can be fetched and shown in the collaboration chat tab, impacting how users interact with chat features. |
sn_sow_collab.uptake_sfs_notifications |
This property configures the sending of notifications for SFS uptake events, impacting user awareness and engagement. |
sn_sow_collab.user_presence_refresh_duration |
This property defines the duration in seconds for refreshing user availability status, with a minimum limit of 60 seconds. |