SN System Properties Reference
Property reference

com.glide.cs.async.session.props

The com.glide.cs.async.session.props property specifies which values are included in the conversation context. Admins should review this property to ensure relevant session information is captured for effective communication and troubleshooting.

Default
device_type,user-agent,user_agent_all,user_agent_browser,user_agent_os,user_agent_form,user_agent_version,user_agent_major_version,mobile_device_model,mobile_device_version
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures a list of values that are added to the conversation context during asynchronous sessions, enhancing the context available for processing.
What area does it affect? Conversation context management
What does the default mean? The default value is "device_type,user-agent,user_agent_all,user_agent_browser,user_agent_os,user_agent_form,user_agent_version,user_agent_major_version,mobile_device_model,mobile_device_version", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting session context parameters or troubleshooting conversation-related issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.async.session.props
Sys ID fe0bcbef1ba47010178aed72604bcb89
Type string
Application Global
Default value device_type,user-agent,user_agent_all,user_agent_browser,user_agent_os,user_agent_form,user_agent_version,user_agent_major_version,mobile_device_model,mobile_device_version
Description Values mentioned in this list will be added to the conversation context
Updated 2024-05-25 03:39:14

Sources

Official references and nearby text excerpts where this property appears.

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