Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the error message shown to agents when an autopilot topic fails, helping them understand the issue. |
| What area does it affect? |
Autopilot error messaging |
| What does the default mean? |
The default value is "The autopilot topic contains one or more errors. Autopilot has now ended.", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when customizing agent notifications or troubleshooting autopilot issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.cs.autopilot.agent_error_msg |
| Sys ID |
4198586cc3432010db1d0cf6bb40ddeb |
| Type |
string |
| Application |
Global |
| Default value |
The autopilot topic contains one or more errors. Autopilot has now ended. |
| Description |
System message visible only to the agent indicating an autopilot topic is in error state and terminated. |
| Updated |
2021-03-18 21:34:11 |
Sources
Official references and nearby text excerpts where this property appears.
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