Property reference

`com.glide.cs.autopilot.agent_finished_msg`

The property com.glide.cs.autopilot.agent_finished_msg defines the system message displayed to agents when an autopilot topic has completed. Admins should review this message to ensure it conveys the appropriate information after an autopilot process ends.

Default: Topic completed successfully. Autopilot is now off.
Type: string
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It configures the message shown to agents indicating the completion of an autopilot topic, with a default value stating that the topic completed successfully.
What area does it affect?	Agent Notifications
What does the default mean?	The default value is "Topic completed successfully. Autopilot is now off.", which is the baseline setting used unless it is changed.
When should you review it?	Review this property when customizing agent communication or updating autopilot processes.

Out of the box property record

Raw metadata from the property record.

Property name	`com.glide.cs.autopilot.agent_finished_msg`
Sys ID	`babc6173c316201046ad4f877840dd6e`
Type	string
Application	Global
Default value	`Topic completed successfully. Autopilot is now off.`
Description	System message visible only to the agent indicating an autopilot topic has finished
Updated	2021-06-07 18:26:12

Sources

Official references and nearby text excerpts where this property appears.

More in `com.glide`

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com.glide.cs.auto_resolution.simulation.ml_prediction_batch_size It sets the batch size for predictions in the Auto-resolution simulation feature, impacting processing efficie com.glide.cs.auto_suggest.delay_ms This property configures the delay before triggering the auto-suggest feature, allowing for more efficient API com.glide.cs.auto_suggest.enabled This property enables or disables the auto-suggest API functionality within the ServiceNow platform. com.glide.cs.autopilot.agent_error_msg This property configures the error message shown to agents when an autopilot topic fails, helping them underst com.glide.cs.autopilot.agent_initiated_msg It configures the message shown to agents indicating that an autopilot topic has been initiated, with a placeh com.glide.cs.autopilot.client_finished_message It configures the message shown to the chat client upon completion of an autopilot topic, allowing for dynamic com.glide.cs.autopilot.client_initiated_header It configures the header message displayed to users when a live agent activates an autopilot topic in the Virt com.glide.cs.autopilot.client_initiated_message It configures a message visible to the chat client that informs users when an agent has initiated an autopilot

All 736 properties in com.glide →