SN System Properties Reference
Property reference

com.glide.cs.collab.enable_multi_chats

The com.glide.cs.collab.enable_multi_chats property enables the use of multiple chat sessions within the ServiceNow platform. Administrators should consider this setting when configuring chat functionalities to enhance user collaboration and support efficiency.

Default: true Type: boolean Application: Omni-Experience Standard Feature Set

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether multiple chat sessions can be initiated simultaneously in the Omni-Experience Standard Feature Set.
What area does it affect? Chat functionality
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when optimizing chat features or troubleshooting collaboration issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.collab.enable_multi_chats
Sys ID 1ee578a743412110d1064006fbb8f2cb
Type boolean
Application Omni-Experience Standard Feature Set
Default value true
Description
Updated 2024-05-25 03:38:54

Sources

Official references and nearby text excerpts where this property appears.