SN System Properties Reference
Property reference

com.glide.cs.collab.enabled

The com.glide.cs.collab.enabled property enables or disables collaborative chat functionality. Admins should review this setting when determining whether to allow users to engage in real-time chat within the platform.

Default: true Type: boolean Application: Omni-Experience Standard Feature Set

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls the availability of collaborative chat, allowing users to communicate in real-time when enabled.
What area does it affect? Collaborative chat features
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when assessing user communication needs or troubleshooting chat-related issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.collab.enabled
Sys ID f5f72077c31101109a481f820c40ddd9
Type boolean
Application Omni-Experience Standard Feature Set
Default value true
Description Set to false to disable collaborative chat
Updated 2024-05-25 03:39:13

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... fully load, and the 'Performance' tab displays that it is due to CitationHighlightBehavior.js. Agent Chat PRB1989186 TaskUtilsSNC creates millions of sys_cs_collab_chat when collaborative chat is not enabled The sys prop com.glide.cs.collab.enabled is false on the instance, meaning collaborative chat is not enabled on the instance. Despite this, there are millions of sys_cs_collab_chat records created. Agent Chat PRB1990618 Live agent connection is ...