Property reference

com.glide.cs.dt.gen_ai.capability_id

The com.glide.cs.dt.gen_ai.capability_id property defines the capability ID for dynamic translation in virtual agent calls specifically for OEM translations. Admins should review this property when configuring or troubleshooting translation features in ServiceNow's virtual agent functionality.

Default
9070ace2530a1110c271ddeeff7b120c
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It sets the capability ID used to populate the capability_id column for one_api_service_plan_feature_invocation related to dynamic translations in virtual agent calls.
What area does it affect? Virtual Agent Translations
What does the default mean? The default value is "9070ace2530a1110c271ddeeff7b120c", which is the baseline setting used unless it is changed.
When should you review it? Review this property when setting up or modifying virtual agent translation capabilities.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.dt.gen_ai.capability_id
Sys ID 7a363b73c302021017634f877840dd9f
Type string
Application Global
Default value 9070ace2530a1110c271ddeeff7b120c
Description The capability id (sys_one_extend_capability) for the dynamic translation for VA calls for OEM translations. Used to populate the capability_id column in one_api_service_plan_feature_invocation. This is not used for non-llm conversations.
Updated 2024-05-16 00:09:10

Sources

Official references and nearby text excerpts where this property appears.

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