Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It configures the delay in hours before forcing the generation of an interaction transcript after a Virtual Agent conversation ends. |
| What area does it affect? |
Virtual Agent transcripts |
| What does the default mean? |
The default value is "1", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review this property when adjusting transcript generation timing for Virtual Agent interactions. |
Out of the box property record
Raw metadata from the property record.
| Property name |
com.glide.cs.dynamic.translation.virtual_agent.force_transcript_generation_after_hours_passed |
| Sys ID |
8f12450253b41210018cddeeff7b1298 |
| Type |
integer |
| Application |
Global |
| Default value |
1 |
| Description |
Property to set the total number of hours that must have passed since a Virtual Agent conversation has ended before attempting to force the generation of an interaction transcript.
Property to be used by Scheduled job: Force Interaction transcript generation |
| Updated |
2024-09-23 17:33:08 |
Sources
Official references and nearby text excerpts where this property appears.
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