com.glide.cs.general.closing_messageThe closing message property defines the text displayed to users at the end of a support chat session. Admins should review this message to ensure it aligns with their organization's communication style and customer service goals.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It sets the message shown to users when a support chat session concludes, enhancing user experience and communication. |
|---|---|
| What area does it affect? | Support Chat Configuration |
| What does the default mean? | The default value is "Thank you for using our support chat.", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when updating customer communication strategies or during system updates. |
Raw metadata from the property record.
| Property name | com.glide.cs.general.closing_message |
|---|---|
| Sys ID | e152c4263b0133009cbbcea234efc49e |
| Type | string |
| Application | Global |
| Default value | Thank you for using our support chat. |
| Description | Closing Message |
| Updated | 2024-05-25 03:39:11 |