com.glide.cs.live_agent_queue

AI generated property description:

The ServiceNow property `com.glide.cs.live_agent_queue` is related to the Virtual Agent feature in the platform. According to the provided documentation, this property is used to specify the queue that the live agent will be assigned to when a conversation is escalated from a virtual agent to a human agent. This ensures that the conversation is directed to the appropriate support team or individual who can handle the issue effectively. The property is part of the configuration settings that help manage the interaction between virtual agents and live agents, enhancing the overall efficiency of customer support operations.

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